Andrew Monk

andrew.monk@ncl.ac.uk | Visiting Professor

Andrew Monk

I am currently undertaking research into what people want from the technology in their homes. A particular interest is technology to maintain the independence of older people, e.g., banking for the over 80s, help with activities of daily living for people with dementia and mainstream assistive technology.

I have a long history in usability research, particularly lightweight methods for use by designers and videoconferencing. I am Professor of Psychology at York University, Director of CUHTec, and a Fellow of the British Computer Society. I was Chair of the British HCI Group from 1997-2001 and have been active in the ACM Sig CHI, being elected to the ACM CHI Academy in 2005.

View my efforts to present this research to the wider public at http://gadgets4seniors.org/ Follow Andrew @gadgets4seniors


2017

Transitions in Digital Personhood: Online Activity in Early Retirement
Durrant A, Kirk D, Trujillo-Pisanty D, Moncur W, Orzech L, Schofield T, Elsden C, Chatting D, Monk A, CHI Conference on Human Factors in Computing Systems (CHI '17)6398-6411

2014

Understanding Financial Practices: Experiences with ‘Eighty Somethings’ and the Underbanked
Dunphy P, Vines J, Monk A, Blythe M, Olivier P, Enabling Empathy in Health and Care: Design Methods & Challenges Workshop
Pay or Delay: The Role of Technology When Managing a Low Income
Vines J, Dunphy P, Monk A, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2014)501-510
Relational approach to knowledge engineering for POMDP-based assistance systems as a translation, of a psychological model
Grzes M, Hoey J, Khan SS, Mihailidis A, Czarnuch S, Jackson D, Monk A, International Journal of Approximate Reasoning36-58
Designing for Spontaneous and Secure Delegation in Digital Payments
Dunphy P, Monk A, Vines J, Blythe M, Olivier P, Interacting with Computers417-432

2012

Invisible Design: Exploring Insights and Ideas through Ambiguous Film Scenarios
Briggs P, Blythe M, Vines J, Lindsay S, Dunphy P, Nicholson J, Green D, Kitson J, Monk A, Olivier P, Designing Interactive Systems (DIS)534-543
Questionable Concepts: Critique as Resource for Designing with Eighty Somethings
Vines J, Blythe M, Lindsay S, Dunphy P, Monk A, Olivier P, ACM Conference on Human Factors in Computing (CHI'12)1169-1178
Cheque Mates: Participatory Design of Digital Payments with Eighty Somethings
Vines J, Blythe M, Dunphy P, Vlachokyriakos V, Teece I, Monk A, Olivier P, ACM Conference on Human Factors in Computing (CHI'12)1189-1198

2011

New approaches to banking for the older old
Monk A, Dunphy P, Olivier P, Vines J, Blythe M, Digital Economy 2011: Digital Engagement
Rapid specification and automated generation of prompting systems to assist people with dementia
Hoey J, Ploetz T, Jackson D, Monk A, Pham C, Olivier P, Pervasive and Mobile Computing299-318
N-backer: An auditory n-back task with automatic scoring of spoken responses
Monk A, Jackson D, Nielsen D, Jefferies E, Olivier P, Behavior Research Methods888-896

Associated Projects

  • Balance Ticker
    Keeping detailed records of how much money is in an individual bank account and tracking receipts of transactions are highly valued by many older people who carefully manage their finances. However, Modern payment technologies and bank accounts have...
    August 30, 2011
  • Digital Cheque Book
    In the research stage of the “New Approaches to Banking for the Older Old” project, we conducted interviews with people aged eighty and upwards to understand the ways they managed their finances and any struggles they had with aspects of the curre...
    August 30, 2011
  • Secure PIN Reminder
    While meant to increase security, complex PIN and password systems routinely force people to compromise sensitive information. While conducting research for the New Approaches to Banking for the Older Old project, many interviewees said that, though t...
    August 30, 2011
  • Cheque Scanner-Shredder
    Although many older people – and particularly the 'eighty somethings' that took part in the New Approaches to Banking for the Older Old project – rely on the traditional cheque as a means for making payments, they are equally aware that cheques a...
    August 30, 2011
  • Community Cheque Clearing
    Cheques are important as a means of payment for many people, particularly the older old, as they allow them to track their expenditure, to send payments over distances without using digital technologies, and are often more safe and secure by older peo...
    August 30, 2011
  • New Approaches to Banking for the Older Old
    Although there are more people aged eighty and over in the UK than ever before, current banking systems fail to cater to them. It is now almost impossible to opt out of having a bank account, using a chip and pin, and transferring money digitally—thi...
    August 30, 2011
 
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