James Nicholson is currently involved on NINEtoFIVE, an online anonymous platform that supports employee coordinated action and voice.
In past Open Lab work, James has carried out extensive work evaluating the Panopticon parallel video overview system in a variety of contexts, including eLearning, surveillance monitoring, and using headmounted technology. He has also explored factors that contribute to engagement and accuracy of crowdsourced viewers when watching surveillance video to the internet and methods of improving the composition of passwords for users in terms of both memorability and entropy.
James’ work has focused on improving user authentication, both by repurposing existing graphical authentication systems and by evaluating novel ones. James is also interested in user privacy and how groups of users (children, parents, older adults) experience location tracking technologies, as well as how CCTV video can be crowdsourced to de-centralise the surveillance landscape. More recently, James have developed tools and methodologies for uncovering and understanding employees’ mental models of security threats with the aim of improving training programmes and/or organisational policies, as well as practical means for improving users’ protection against these security threats (e.g. phishing).
James obtained his PhD in Human-Computer Interaction from Northumbria University in 2013. He has a BSc (Information Systems) from Newcastle University and a Masters of Research in Psychology from Northumbria University.