Objectives

This one-day workshop aims to bring together researchers and practitioners working on UX, conducting mainly qualitative user studies for informing experience-centered design. We aim to get together different stakeholders in order to discuss and exchange experiences on how such study results should be presented and best communicated to both inspire and guide design. This workshop addresses, but is not limited to, the following topics:

Suitability of preparation and communication strategies for qualitative study results: How can findings from qualitative studies (e.g., from probes, experience samples, and self-reports) be processed and presented in a suitable way within an experience-centered design project? What advancements and innovative approaches have been explored and/or already applied in practice? What are the best and perhaps worst case examples from practice?

Extendability of qualitative UX study results with hard data: How can quantitative data (e.g., life-logs, psycho-physiological data, and sensor data) help to overcome the transition challenge, without being obtrusive and interfere with an open qualitative field approach?

The above topics of interest for the workshop can be further completed by a discussion on differences in diverse context settings. In addition, the transferability of UX study results needs to be re-thought and advanced on, in order to better support longitudinal research activities, and the transfer of UX changes over time to designers during design and possible use.

This workshop intends to produce the following:

  • Insights on what strategies and practices that currently are used to communicate and transfer UX knowledge from qualitative user study results from one stage to another within an experience-centered design process.
  • A collection of best practices, success and failure stories from UX projects and a summary of limitations and future challenges.
  • The development of follow-up activities in this area (e.g., joint journal publication as special issue).