I am a post-doc in the Inclusive Design for Innovation team. My PhD focused on the design, implementation and in-the-wild evaluation of digital systems that capture the voice, opinions and experiences of people who use care support services, providing data to inject into public service innovation. This has led to the creation of [ThoughtCloud]((https://thoughtcloud.uk) a lightweight cross-platform, digital feedback capture system. ThoughtCloud was co-designed with community partners and is still used to capture the voices of those that are often less used to being consulted about the design and delivery of services that are important to them.
Employing participatory action research, qualitative methodologies, and participatory design, I have an interest in co-producing technologies with community partners and citizens that use care services. I enjoy the challenge of working in complicated, multi-stakeholder design settings, exploring both system’s design as well as the complexities of using digital technologies in challenging settings.